Terms of service
General Terms and Conditions
This website is operated by BoonEnterprise. Throughout the site, the terms “we”, “us”, and “our” refer to BoonEnterprise.
BoonEnterprise provides this website, including all information, tools, and services available from this site, to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein or available via hyperlink.
These Terms apply to all users of the site, including but not limited to visitors, vendors, customers, and content contributors.
Please read these Terms carefully before accessing or using our website.
By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store shall also be subject to these Terms of Service.
The latest version of the Terms can always be found on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes.
Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
Article 1 – Definitions
In these Terms, the following definitions apply:
-
Cooling-off period: The period during which the consumer may exercise the right of withdrawal.
-
Consumer: A natural person who is not acting in a commercial or professional capacity and enters into a distance contract with the company.
-
Day: Calendar day.
-
Ongoing transaction: A distance contract concerning a series of products or services, where delivery and/or payment obligations occur over time.
-
Durable medium: Any tool that enables the consumer or the company to store information personally addressed to them in a way that allows future access and unchanged reproduction.
-
Right of withdrawal: The option for the consumer to cancel a distance contract within the cooling-off period.
-
Company: The natural or legal person offering products and/or services to consumers at a distance.
-
Distance contract: An agreement concluded within a system organized by the company for selling products and/or services at a distance, where exclusive use is made of distance communication.
-
Means of distance communication: Any method used to conclude a contract without the simultaneous physical presence of the consumer and the company.
-
General Terms: These General Terms and Conditions of the company.
Article 2 – Company Identity
-
Company name: BoonEnterprise
-
Email: info@vunketa.com
-
Company registration (CVR): 98087975
-
Address: Baksteen 81, Dronten, Netherlands
Article 3 – Scope
These Terms apply to all offers made by the company and to every distance contract and order between the company and the consumer.
Before the agreement is concluded, the text of these Terms will be made available to the consumer. If this is not reasonably possible, the company will indicate where the Terms can be reviewed and will send them free of charge upon request.
If the contract is concluded electronically, the Terms may also be supplied electronically in a way that allows them to be easily stored on a durable medium.
If, in addition to these Terms, specific product or service conditions apply, the above provisions shall apply accordingly, and the consumer may always invoke the provision that is most favorable.
If any provision of these Terms is found to be invalid, the remaining provisions shall remain in effect, and the invalid clause will be replaced as soon as possible with one reflecting the original intent.
Article 4 – The Offer
If an offer is subject to limited validity or specific conditions, this will be clearly stated.
All offers are non-binding, and the company reserves the right to modify or withdraw them.
Each offer includes a complete and accurate description of the offered products and/or services. The descriptions are sufficiently detailed to allow the consumer to make an informed decision. Product images provide a true representation, but minor differences may occur.
All images, specifications, and information are for guidance only and cannot give rise to compensation or cancellation. The company cannot guarantee that the colors displayed on the website match the actual product colors exactly.
The offer will include information on:
-
The price (exclusive of customs duties and import VAT, which are the customer’s responsibility)
-
Shipping costs
-
The process for concluding the agreement
-
Whether a right of withdrawal applies
-
Payment, delivery, and execution terms
-
Validity period and price guarantee
-
Whether the contract will be archived and accessible to the consumer
-
How the consumer can verify and correct submitted data
-
Available languages for the contract
-
Applicable codes of conduct and how to access them electronically
-
Minimum duration for ongoing transactions
-
Any additional information regarding size, color, and materials
Article 5 – The Agreement
The agreement is established when the consumer accepts the offer and fulfills the stated conditions.
If the consumer accepts the offer electronically, the company will promptly confirm receipt of acceptance electronically. Until this confirmation is received, the consumer may cancel the agreement.
For electronic transactions, the company shall implement appropriate technical and organizational measures to ensure secure data transmission and provide a safe web environment.
The company may, within legal limits, assess whether the consumer can meet payment obligations. If, based on this assessment, the company has valid reasons to decline the agreement, it may refuse the order or impose special conditions.
Upon delivery, the company shall provide information in writing or electronically, including:
-
Contact address for submitting complaints
-
Terms of the withdrawal right or notice if it does not apply
-
Information on warranties and after-sales service
-
The data referred to in Article 4(3), unless already provided
-
Conditions for terminating long-term or indefinite contracts
All contracts are subject to product availability.
Article 6 – Right of Withdrawal
When purchasing products, consumers have the right to cancel the contract within 14 days without providing any reason. The period starts the day after the consumer or an authorized representative receives the product.
During this period, the consumer must handle the product and packaging with care. Products should only be unpacked or used as necessary to determine if the consumer wishes to keep them.
If exercising the right of withdrawal, the product must be returned with all accessories and, as far as reasonably possible, in its original condition and packaging.
The consumer must notify the company in writing or by email within 14 days and return the product within 14 days thereafter. Proof of return must be provided. Failure to do so within the timeframe constitutes a final sale.
Article 7 – Costs of Withdrawal
If the consumer exercises the right of withdrawal, return shipping costs are borne by the consumer.
The company will refund any payments made as soon as possible, and no later than 14 days after the withdrawal notice, provided that the returned product has been received or proof of shipment has been submitted.
Article 8 – Exceptions to the Right of Withdrawal
The company may exclude certain products or services from the right of withdrawal if clearly stated before purchase.
Exemptions include:
Products:
-
Custom-made or personalized items
-
Items of a personal nature
-
Products that cannot be returned due to their nature
-
Perishable or time-sensitive goods
-
Products subject to market price fluctuations
-
Newspapers or magazines
-
Audio, video, or software products with broken seals
-
Hygiene-related products with broken seals
Services:
-
Accommodation, transport, catering, or leisure services for a specific date or period
-
Services fully performed with prior consumer consent before the withdrawal period ends
-
Betting and lottery services
Article 9 – Prices
Prices of products and services will not increase during the offer period unless required by law (e.g., VAT adjustments).
Products or services subject to variable market prices may be listed as such.
Delivery occurs under Article 5(1) of the VAT Act, outside the EU; customs and VAT are handled by the courier or postal service at delivery.
All prices are subject to typographical errors. The company is not obliged to fulfill orders at incorrect prices.
Article 10 – Conformity and Warranty
The company guarantees that products and/or services comply with the agreement, the specifications stated in the offer, reasonable durability and usability requirements, and applicable legal provisions at the time of the contract.
Defects or incorrect deliveries must be reported within 14 days of receipt. Products must be returned in original packaging and unused condition.
The warranty period corresponds to the manufacturer’s warranty. The company is not liable for the suitability of a product for a specific purpose unless explicitly agreed.
The warranty does not apply if:
-
The consumer or a third party has repaired or altered the product;
-
The product has been misused or exposed to abnormal conditions;
-
Defects arise from government regulations regarding materials or quality.
Article 11 – Delivery and Execution
The company will take the utmost care in receiving and executing product orders.
Orders will be processed promptly, but no later than 30 days after acceptance, unless the consumer agrees to a longer delivery time.
If delivery is delayed or only partially possible, the consumer will be informed within 30 days. The consumer may cancel the order without charge and request a refund.
If a product is unavailable, the company may offer an equivalent alternative.
The risk of damage or loss passes to the consumer upon delivery, unless otherwise agreed.
Article 12 – Duration, Termination, and Renewal
Termination:
Open-ended agreements for continuous delivery may be terminated by the consumer with one month’s notice.
Fixed-term contracts may be terminated at the end of the term with the same notice.
Renewal:
Fixed-term agreements may not be automatically renewed, except for newspaper or magazine subscriptions up to three months, with termination rights at the end of the renewal period.
Contracts longer than one year may be terminated after one year with one month’s notice.
Article 13 – Payment
Unless otherwise agreed, payments must be made within 7 days after the start of the withdrawal period.
The consumer must promptly report any inaccuracies in payment details.
If payment is not received, the company may charge reasonable costs, provided these were communicated in advance.
Article 14 – Complaints
Complaints about the execution of the agreement must be submitted within 7 days after the consumer discovers the defect.
The company will respond within 14 days of receiving a complaint. If more time is required, the consumer will be informed of the expected response time.
If the complaint cannot be resolved, it may be referred to an external dispute resolution body.
Filing a complaint does not suspend the company’s obligations.
If a complaint is justified, the company will replace or repair the product at no cost.
Article 15 – Disputes
Contracts between the company and the consumer are governed by Danish law, even if the consumer resides abroad.
Article 16 – Contact Information
Questions about these Terms of Service can be sent to:
📧 info@vunketa.com